Paypal - A Warning from StatCounter

Looks like some larger customers are finding out the true nature of the beast...
I feel a "perfect storm" may be brewing for our fiends at ebay and PayPal.

Muahahahhahahahha!!!

From Statcounter Blog:

"Hi folks,

The Issue
We are having ongoing, critical problems with Paypal.

In view of the complete lack of assistance from Paypal in this regard, we have decided that we have no option but to inform you, our members, about the facts of the situation. This will allow you to make an informed decision about whether to use (or whether to continue to use) Paypal.

Please note that these problems may arise not only in relation to payments made to StatCounter but in relation to ANY Paypal payments that you make. We hope that this post will equip you with the information necessary to make sure that YOU do not become another victim of this ongoing Paypal saga.

The Problems
On 15 May Paypal performed a site update - this is confirmed by Paypal here.

After this date numerous problems were reported across the globe:

• The Paypal Handling Cart feature completely broke down - see update below
• Cross border payments could not be made as the drop down country list did not work - see update below
• Customers have been flooded with hundreds of duplicate subscription emails from Paypal - see update below
• Payments from Paypal are no longer associated with the relevant subscriptions
• Some customers have been and are being DOUBLE BILLED by Paypal
• Merchants have not been receiving instant payment notifications or failure notifications
• Merchants/customers are unable to cancel subscriptions - see update below

The main problem that we have with Paypal is NOT the list of issues above - we all know that errors happen - we are absolutely furious at the complete lack of acknowledgement or assistance from Paypal in relation to these matters.

At StatCounter we have tried phoning, emailing, posting on the Paypal forums… Many of our contacts are ignored, but even when we do get an answer all we are told is that “Upon review of your account, unfortunately we do not have a time frame for a resolution to your issue we are currently actively investigating your issue with subscriptions.” You can see our posts in the Paypal forums here and here.

It appears that all of these problems are the result of the update made by Paypal on 15 May. Typically, any software upgrades can be “rolled back” if they are found to be flawed. Paypal’s inability (unwillingness?) to do this does not bode well."

(blog continues, with comments)

People reading this post may also like to read this:

"free stolen paypal accounts" Found again - Updated - Thursday, May 8th 2008 19:32

And mozy on over to my youtube channel to view these videos:
Another Paypal Data Leak Reported: Taken by Employee


Paypal Data Leaks! ebay Compromised Accounts Consumer Alert!

(be sure to click 'more info' there to expand the descriptions and follow some of those links too, BTW, and/or look for more follow-up at the "News Roundup" link to your left)

Or simply go over to the hallowed paypal forums at ebay and see just what a "clusterbleep" it is

*Wise people* will simply close their Paypal accounts and be done with them.

http://budmalcolm.bravejournal.com/entry/26543

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